Job Posting - Sports Centre Facility Operator (Class B Certified)
Job Description – Sports Centre Facility Operator (Class B Certified)
Reports to: Facilities and Capital Projects
Department: Sports Centre
Date of last revision: October 2026
The Sports Centre Facility Operator – Class B Certified is responsible for the daily operation, monitoring and maintenance of the Sports Centre, including ice surfaces and refrigeration systems. This position supports the safe and efficient operation of the facility and assists the Operations Team with general building maintenance, event set-up and facility operations.
The incumbent operates the ice resurfacer and other rink-related equipment, monitors refrigeration systems within the scope of their certification and assigned responsibilities, completes routine maintenance and repairs, and assists with directing part-time facility operations staff when an Operations Supervisor is not present.
Responsibilities
Ice and Refrigeration Operations
• Operate, monitor and maintain ice refrigeration systems in accordance with applicable requirements, established procedures and the scope of the Class B certificate.
• Monitor refrigeration system performance, identify irregularities and respond to or report issues as appropriate.
• Complete and maintain required refrigeration, inspection, maintenance and operational logs.
• Operate the ice resurfacer and related equipment to maintain ice quality, patch holes, flood the arena and edge the perimeter of the ice surface.
• Complete routine ice maintenance and assist with seasonal ice installation and removal as required.
• Report equipment deficiencies, maintenance requirements and operational concerns to the Sports Centre Operations Manager and/or Operations Supervisor.
Facility Operations and Maintenance
• Set up and clean Sports Centre areas for meetings, special events and general use.
• Complete general building maintenance, including painting, minor repairs and janitorial duties.
• Perform exterior and grounds maintenance, including snow shovelling, snow blowing and salting as required.
• Maintain assigned inventory of supplies and equipment and report replenishment or replacement needs.
• Maintain accurate work records, activity logs and maintenance documentation.
Teamwork and Supervision
• Direct and supervise part-time Sports Centre drivers, attendants and cleaners when an Operations Supervisor is not present.
• Communicate effectively with the Operations Team and other staff to support smooth daily operations.
• Report operational, maintenance, staffing and safety concerns in a timely manner.
• Contribute to a positive, collaborative and professional work environment.
Health, Safety and Compliance
• Follow applicable legislation, including the Occupational Health and Safety Act, and all relevant health and safety practices and standard operating procedures.
• Perform work in accordance with applicable refrigeration requirements, established facility procedures and assigned authorization.
• Maintain awareness of operational requirements and report hazards, equipment issues or unsafe conditions promptly.
• Assist in other areas of Western Fair District as required.
• Perform other related duties as assigned.
Skills and Qualifications
• High School Diploma or equivalent.
• Valid Class B Refrigeration Operator certificate.
• One to two years of experience in arena operations or a related facility environment.
• Knowledge of ice maintenance, refrigeration systems, equipment operation and building maintenance.
• Strong communication, problem-solving and customer service skills.
• Ability to work independently, exercise sound judgement and prioritize competing operational needs.
• First Aid and WHMIS training considered an asset.
• Certified Ice Technician designation considered an asset.
Other Responsibilities
• Work as a team player, promoting a positive and professional work environment and conducting all duties with integrity and respect.
• Act as an ambassador throughout the community, positively representing Western Fair District.
• Abide by Western Fair District policies and procedures.
• Perform other duties as assigned to support the overall goals and objectives of Western Fair District.
Working Conditions
• Availability to work evenings, weekends and some holidays as required.
• Work around moving machinery and equipment, with exposure to significant changes in temperature and humidity.
• Heavy lifting and physically demanding work may be required.
*This job description is intended to convey essential information about the scope of the role. It is not intended to be an exhaustive list of duties or responsibilities, and as the needs of the organization evolve, the responsibilities may be amended or adjusted accordingly.
